Shipping policy

 

Thunderbox Garage ships Australia-wide and internationally.

All orders are carefully packed and dispatched as quickly as possible so you can get back to building, tuning, and racing.

Tracking

Tracking is provided for most orders. Once your order has been dispatched, you’ll receive a confirmation email with tracking details (where available).

Delays

While we aim to dispatch quickly, delays can occasionally occur due to:

• Postal carrier delays
• Customs processing (for international orders)
• Peak periods

Thunderbox Garage is not responsible for delays once the parcel has been handed to the shipping carrier.

Customs & Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Address

Please ensure your shipping address is correct at checkout.

Thunderbox Garage is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Items

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us and we’ll work with you to resolve the issue.